Here you find answers to frequently asked questions. Often this is a convenient way to find answers to your questions. Should your question not be answered, please do not hesitate to contact us.
Yes, Premium Business users can link Shrimail to any custom domain. Set your DNS records according to the instructions in your account settings, and your custom domain emails will be fully supported.
The Fax feature is available only for Premium users. Enable it in your account settings under “Fax Settings.” You will receive a dedicated digital fax number, and you can send/receive faxes via your Shrimail account.
You can upgrade to Shrimail Premium Business by visiting your account settings and selecting “Upgrade to Premium.” Follow the payment instructions, and your account will be upgraded immediately after successful payment.
Premium users can create up to 20 email aliases. Use aliases for different purposes such as business, personal, and newsletters. All emails sent to aliases will arrive in your main inbox, keeping communication organized.
Answer: Yes, you can update your registered email address in your account settings at any time.
Answer: Registration with us requires acceptance and compliance with our Terms and Conditions (T&Cs). Violating these terms may result in immediate termination of your account. If you do not agree with our T&Cs, you cannot and are not allowed to register with us.
Answer: Please click on “Password” in the menu. Enter the email address you used to register with us. After clicking “OK,” your password will be sent to the alternate email address you provided. If you did not provide an alternate address, we cannot send the password automatically. Please contact us directly, and we will assist you.
Answer: We have added an extra option: "Other Country." Please select this if your country is not listed.
Answer: If you enable “Remember,” your login details will be saved and automatically filled in on your next visit. This allows you to log in with just one click, as your information will be entered automatically.
Answer: The security code ensures that mass registrations cannot be performed, such as by automated programs. These programs cannot read the code displayed in the images, preventing them from registering. This helps keep our service free from spam.
Answer: Under the menu item “Impressum,” you can find the contact details of the person responsible for this service.
Shri Mail